Help Center
Documentation for getting started, the Platform, the ERP Connector, integrations and billing — written for the person actually using it.
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Connect a marketplaceAmazon, Flipkart, Shopify, Meesho and more in a few minutes.Set up your ERPPrepare Tally, SAP or Zoho for order-wise, GST-wise posting.Understand profitabilityRead product-level margin after charges, GST and refunds.Reconcile paymentsGet settlements matched to orders and bank to a balance.
Getting started
Connect your marketplaces and see your business for the first time.
Connect your first marketplaceHow to connect Amazon, Flipkart, Shopify, Meesho or other supported channels with secure, read-only credentials — and what data starts flowing.Understanding your dashboardA walkthrough of the dashboard: revenue, costs, profitability, trends and the channel and category breakdowns behind every number.Set up your ERP for the first timePreparing your Tally, SAP or Zoho structure — ledgers, GST heads and warehouses — so ERP Connector posts cleanly from day one.Create an account and invite your teamHow to create a DeepEcom account, invite your accountant or business partners, and control what each role can see.
Platform
Dashboards, profitability and reporting on the DeepEcom Platform.
DashboardSee revenue, costs and profitability at a glance, with trend lines and channel, category and warehouse breakdowns.ProfitabilityOrder-level and product-level margin computed after marketplace charges, GST, refunds and fulfilment.Payment reconciliationMatch orders to settlements and settlements to bank deposits until receivables, settlements and payouts agree.Reports and exportsExport dashboards and reports for your team and your CA — financial and marketplace views, in formats they can use.
ERP Connector
Turning ecommerce transactions into detailed accounting inside your ERP.
Order-wise accountingHow each order becomes a complete set of accounting entries — revenue, charges, tax, receivable and COGS — posted to the ERP.GST-wise accountingHow GST, TCS and TDS are captured per order and posted with the correct heads and rates inside the ERP's GST structure.Warehouse-wise accounting and stock transfersHow inventory, COGS and stock transfers post against your ERP's warehouse masters without creating false revenue.Returns and refundsHow refunds reverse revenue, charges and tax at the order level, keeping the books aligned with the marketplace.TCS / TDSHow tax collected on sales and tax deducted on payouts are captured and posted for reconciliation against marketplace statements.
Integrations
Connect the marketplaces and ERP systems you already use.
AmazonConnect Amazon seller data — orders, settlements, charges, refunds and inventory — for understanding and accounting.FlipkartConnect Flipkart order and settlement data and bring Flipkart accounting into your ERP in order-wise detail.ShopifyBring Shopify store and payment financial data together with your other marketplaces.TallyPost detailed, GST-ready entry vouchers into Tally with warehouse and tax mappings.SAPMap ecommerce accounting into your SAP chart of accounts, tax structures and warehouse masters.Zoho BooksPost order-wise accounting to Zoho ledgers, tax profiles and warehouses.
Support & billing
Plans, billing and getting help.
Pricing and plansHow plans are sized by order volume, how billing cycles work, and what the no-per-seat model means for your team.Frequently asked questionsAnswers to common questions about the Platform, ERP Connector, reconciliation, GST, inventory and ERP integrations.Contact supportReach DeepEcom for help with connections, reconciliations, ERP posting or anything else on the platform.
Can't find an answer? Check the FAQs, or contact the DeepEcom team directly — we answer integration, reconciliation and posting questions daily.
Help is one conversation away.
Book a demo, or ask a question about your marketplaces, ERP and data.