Know what you should have received.
Match ecommerce orders and expected settlements with actual marketplace payouts, identify discrepancies and see exactly where the difference came from.
What the marketplace says you earned isn't always what reaches your bank.
| Settlement | Expected | Received | Diff | Status |
|---|---|---|---|---|
| STL-2041 | ₹2,10,000 | ₹2,10,000 | ₹0 | Matched |
| STL-2042 | ₹1,38,000 | ₹1,36,900 | ₹1,100 | Mismatch |
| STL-2043 | ₹73,740 | ₹73,740 | ₹0 | Matched |
| STL-2044 | ₹1,12,400 | ₹1,08,300 | ₹4,100 | Mismatch |
What you sold is not always what you received.
Order value and actual settlement are different numbers. Marketplace charges, taxes, returns and adjustments sit between what you expect and what reaches your bank — which is exactly why reconciliation is necessary.
Reconcile the transaction, not just the total.
Orders, invoices, settlement data, payments, returns and charges are brought together so expected and received amounts line up at the right level.
Find payments that don't line up.
Every settlement falls into a clear state — matched, partial or unmatched — so exceptions are easy to spot.
Know exactly what matched — and what didn't.
Expected, received and difference sit side by side for every settlement, with a clear status on each row.
- Expected vs received. Every settlement compared side by side
- Differences flagged. Nothing unreconciled slips through
- Status at a glance. Matched, difference and pending, clearly marked
| Order | Expected | Received | Difference | Status |
|---|---|---|---|---|
| ORD-104928 | ₹2,499 | ₹2,499 | ₹0 | Matched |
| ORD-104929 | ₹1,499 | ₹1,385 | ₹114 | Difference |
| ORD-104930 | ₹3,200 | ₹3,200 | ₹0 | Matched |
| ORD-104931 | ₹899 | — | ₹899 | Pending |
| ORD-104932 | ₹1,750 | ₹1,736 | ₹14 | Difference |
| Total | ₹9,847 | ₹8,820 | ₹1,027 |
Illustrative example — reconciliation results depend on your marketplaces and settlements.
Illustrative example — deduction mix depends on your marketplaces.
Know what's reducing the amount you receive.
Returns change the payment story, and marketplace charges reduce the settlement. When numbers don't match, DeepEcom shows the breakdown behind the difference — so it's explainable, not a mystery.
Reconcile in five steps.
From connecting your marketplaces to reviewing the results.
Reconcile what you received. Understand what you made. Account with confidence.
Reconciliation establishes realized value, profitability builds on it, and the ERP Connector carries the same transaction layer into detailed accounting inside your ERP.
Built for the people who need the numbers to match.
Business Owners
Know what the marketplace says you earned and what you actually received.
CFOs
Get visibility into payment realization and financial discrepancies.
Accountants
Investigate settlement differences and maintain clean financial records.
Trusted by ecommerce businesses.
"We moved from complex settlements to a complete financial trail for every order. Every order is accounted for, every payment can be traced, every deduction can be validated."
Payment reconciliation, explained.
What is ecommerce payment reconciliation?
It is the process of comparing what you expected to be paid — from marketplace orders and settlements — against what you actually received, and identifying every difference.
Why do marketplace settlements differ from order values?
Orders pass through marketplace charges, taxes, returns, refunds and adjustments before a settlement is made, so the amount that reaches you rarely equals the order value.
What does DeepEcom compare during reconciliation?
DeepEcom compares expected payment amounts from orders and settlements against the actual payments received, and surfaces the difference for each one.
Can I reconcile settlements order-wise?
Yes. Reconciliation can be looked at at the settlement level and drilled into the orders included in each settlement.
Can I identify mismatches?
Yes. Every settlement or order where expected and received do not line up is surfaced with its difference and status.
Can I see expected vs received amounts?
Yes. Expected and received amounts are shown side by side for every settlement and order.
How are marketplace deductions represented?
Deductions such as marketplace charges, returns and adjustments are represented in the settlement breakdown so differences are explainable.
How do returns affect reconciliation?
Returns change the amount the marketplace settles, and that change is reflected in the expected vs received picture.
How do refunds affect reconciliation?
Refunds adjust the settlement and are accounted for when comparing expected and actual payments.
Can I reconcile multiple marketplaces?
Yes. Reconciliation covers the marketplaces connected to your Platform.
Can I export reconciliation reports?
Yes. Reconciliation and settlement data are available for export and reporting.
How does reconciliation relate to profitability?
Reconciliation establishes what you actually received, which underpins the realized value used in profitability.
Does DeepEcom automatically recover missing payments?
No. DeepEcom surfaces differences and mismatches so you can act on them. It does not file disputes or recover payments.
Can reconciliation information flow into the ERP?
Through the ERP Connector, the same transaction layer can be carried into detailed accounting inside your ERP.
Stop chasing marketplace settlements.
Bring orders, settlements and payments into one reconciliation view.